The process of fixing responsibility for your inflated bills has begun.
After a directive from Delhi Chief Minister Sheila Dikshit, the Delhi Electricity Regulatory Commission (DERC) has
constituted a ‘Special Cell’ to review billing cases of BSES.
On Monday, BSES discoms — Rajdhani and Yamuna—deputed an official each at the DERC office to be part of the special cell and assist in the investigations.
“To carry out the review, BRPL and BYPL, as desired, have deputed one official each to DERC’s office at Viniyamak Bhawan,” said a BSES spokesman. “These officials will report on Tuesday”.
Chairman of the commission, Berjinder Singh had told the chief minister independent experts would scan the billing software of the company.
Accordingly, the discom’s information technology department started making arrangements for the special cell team to access its IT networks.
“We will give them unhindered access to the company’s servers,” said the official.
On Saturday, representatives from 40 areas had met the Chief Minister to complain about the exorbitant power bills in August. “We had given a memorandum to the CM and sought an independent inquiry. The DERC has initiated prompt action,” said Pankaj Aggarwal, secretary general of RWAs Joint Front.
The DERC will have to submit its fact-finding report on “ground realities” to Delhi government in 15 days. Some residents, however, wrote to HT saying that they had received communication from the discom that the bills they received were for two months and that the due date had been extended.
"Now my August bill is for two months — the actual amount is Rs 25,540 and they have provided credit of Rs 4,300 for the July bill which I have paid. So in effect, the bill for August is Rs 21,240," said Archana Gulati of Nizamuddin East.
"I feel the BSES three-phase electronic meters have malfunctioned and recorded exceptionally high readings."