After the Supreme Court refused to put a stay on the Allahabad high court order to remove toll tax on Delhi-Noida-Direct (DND) flyway, the Noida Toll Bridge Company Limited (NTBCL) has started refunding card users.
The company officials said commuters can now approach the customer care centre of DND at the toll plaza and get their refund. Almost 40,000 active user cards are left for refund.
For amounts below Rs 500, the customer care staff will return the money in cash and for amount above Rs 500, one has to fill a form with bank details and phone number and the amount will be refunded in seven days. Many commuters who had approached the toll plaza on Tuesday morning seemed satisfied with the refund process.
“I had to return my silver card in which the balance amount was Rs 161. They asked me to provide my name and phone number and my amount was returned,” said RS Rai, a resident of Noida.
The toll for one-way use of the flyway was Rs 28 for four-wheelers and Rs 12 for two-wheelers. There were two ways to pay toll without cash -- the silver card and RFID, a tag-based system that reads tags from a distance and automatically deducts the toll.
“We have almost 40,000 cards of active users and out of them hardly 500 people have approached us for refund. The total pending amount cannot be ascertained right now,” said Anwar Abbasi, spokesperson, DND flyway.
“Customers need to show their card to the customer care staff and fill basic details upon which their pending amount will be refunded. A basic amount of Rs 25 as admin fee will be deducted,” he added.
Noida residents welcomed the move to refund the pending amount.
“We welcome the move by the company to refund the pending amount of active commuters,” said NP Singh, president, Federation of Noida Residents Welfare Association (FONRWA).
The DND flyway connects the national capital with Noida and East Delhi on the west bank of Yamuna and is used by lakhs of commuters every day. The flyway was commissioned to NTBCL on February 7, 2001 and the company has been operating and managing it since its inception.
Recently, the Allahabad High Court, acting on a public interest litigation (PIL) filed by residents, directing removal of toll tax on inter-state vehicles. The management company had approached the SC which did not stay the order.