Applying for a driving licence is commonly considered an ordeal—you have to take a day off from work, stand in long queues, fill in endless paperwork, haggle with staff and touts and quake with the fear of flunking the driving test.
Not any more.
Courtesy the Delhi government, you will be soon be able to take an online appointment for your driving licence, go to any transport office across the city as per your convenience, take an online theoretical test to apply for your learners' driving licence, and later even track the status of your application on the Web.
The Delhi government has decided to connect all zonal offices of transport department with the central sever.
"This will not only make the whole process of applying for a driving licence or its renewal easier but will also help in weeding out corruption and make transport offices a tout-free zone," said Delhi transport minister Arvinder Singh Lovely.
Once the transport offices are inter-connected, said Lovely, the applicant will be able to go to any zonal office in Delhi for any kind of work regardless of his/her place of residence.
"Why should somebody take an off from his work and queue up at a particular zonal office for his driving licence? The applicant will be able to track the status of his application online and the driving licence will be couriered at the applicant's address," said Lovely.
"There will be no scope for touts or staff fiddling with the applicant's documents."
According to transport department officials, the new zonal offices will also have online learners’ driving licence system.
"The applicant will have to take an online test. The result will be immediately available and the application of candidates clearing the test will be processed immediately," said a senior transport department official.
Photographs and other biometric details of the applicants will be stored on computers and will be used while issuing the main licence.
Officials say it will reduce the chances of anyone fiddling with the records to almost zero.
Officials said a pilot project in this regard has already been done successfully.
The minister said that senior transport officials and the minister himself will be able to monitor the functioning of all zonal offices at a mere click of the mouse. People will also be able to register their grievances online, which will be regularly monitored and followed up.