Guard falls on track at Rajiv Chowk
A private security guard, deployed to man the crowd at Rajiv Chowk Metro station, had a narrow escape on Saturday when he fell on the track while trying to help a four-year-old boy whose foot had got stuck between the door of the last coach.delhi Updated: Jan 29, 2012 00:22 IST
A private security guard, deployed to man the crowd at Rajiv Chowk Metro station, had a narrow escape on Saturday when he fell on the track while trying to help a four-year-old boy whose foot had got stuck between the door of the last coach.
The incident happened at 11am. "Though the boy was safely rescued by another guard, the one who fell on the track has received some injuries," said Vikas Kumar, general manager (operations), Delhi Metro Rail Corporation (DMRC).
The incident has once again exposed Metro's failure to manage large crowds at the busiest station of the network — Rajiv Chowk.
Commuters said confusion and chaos at the station has increased ever since six-coach trains have been included in the fleet.
"There is no information whether the next train is going to be a four-coach or a six-coach train. Whenever there is a four-coach train, commuters at the end of the platform suddenly lunge, resulting in a lot of pushing and shoving," said Anushka Sharma, a Delhi University student who commutes from Noida every day.
"Sometimes, they (passengers) are pushed inside the train by the Metro guards," she adds.
The footfall at Rajiv Chowk station has gone up from 3 lakh a day in 2008 to more than 5 lakh in 2012.
Though the DMRC has increased the number of trains to cater to such huge footfall and has improved frequency of trains from 3.5 minutes during peak hours to 2.5 minutes, the problem of overcrowding and waiting at this busy interchange station continues to be a challenge.
While there are 40 six-coach and 20 four-coach trains on line 3, line 2 has 49 six-coach and 11 four-coach trains.
The introduction of six-coach trains on busy line 2 (Gurgaon-Jahangirpuri) and line 3 (Noida-Dwarka) though initially gave some breather to Metro commuters, they said that overcrowding during peak hours has increased manifold, making them vulnerable to mishaps.