HC raps banks for harassing customers
The Delhi High Court has warned multinational banks against resorting to a “witch hunt” against their clients for payment recovery. Sumit Saxena reports.delhi Updated: Jun 10, 2010 23:17 IST
The Delhi High Court has warned multinational banks against resorting to a “witch hunt” against their clients for payment recovery.
Justice Kailash Gambhir said, “The bank in their witch hunt use arm-twisting tactics, making the citizens regret owning a credit card.” The judge said banks use goons in guise of recovery agents who use violent methods to harass citizens.
The ruling came after Rahul Nath, managing director FCM Travel Solutions, filed a petition in the high court against HSBC Bank
witch hunt use
making the citizens regret owning a credit card"
Judge, Delhi High Court
Joginder Sukhija counsel for the HSBC Bank had on June 1 told the high court that the entire amount had to be deposited with the registrar general of high court within four weeks.
Nath’s counsel Sunil Dalal told HT, “We have deposited the entire amount with the Delhi High Court but still Nath, who is in London at present, is receiving calls from HSBC Bank officials.”
The court in the order restrained the bank and its recovery agents from invading the privacy of the petitioner and his family members.
“Bank and their agents have tortured the petitioner mentally, physically and emotionally. It has acted in defiance of the guidelines of the RBI and the apex court,” said the judge.
Dalal said the bank officials had flouted the high court order, and the recovery agents had not stopped making the calls.