Former SC advocate alleges Jet Airways ill-treated mother; airline denies charge
Jet Airways on Friday landed straight into a controversy on a day it celebrated 24 years of operation.delhi Updated:
Jet Airways landed straight into a controversy on a day it celebrated 24 years of operation. Former Supreme Court advocate, Kawaljit Singh Bhatia, took to Facebook on Friday claiming that the airline’s ground staff misbehaved with his 53-year-old mother Savita Kaur Bhatia.
Singh said the airline not only refused to let his mother board the flight, but also threw her bags on the floor. Singh said the Jet staff refused to help the elderly woman even when she lost consciousness and hurt her chin.
In an official statement, Jet Airways has denied the allegations and has claimed to have video evidence to back their claim. The airline has submitted the report to law enforcement authorities, said Gaurav Sahni, deputy general manager, Corporate Communications, at Jet Airways in the statement.
“The airline staff demonstrated the very same principles of concern while accepting the senior guest for boarding, despite the guest reporting late at the check-in counter. Subsequently, the guest proceeded for the boarding gate by herself, where she lost consciousness,” the statement read.
The airline claims that she was taken to the airport medical facility which found that Bhatia had low haemoglobin and is diabetic.
In his Facebook post, Bhatia said that the airline staff asked her to pay Rs 5,500 for excess baggage after denying entry. Bhatia also claimed that when he threatened the airline staff with legal action, they dared him to do so. The staff claimed to have immunity against any police/legal action.
Jet Airways has not responded to this claim in their official statement.
The statement gains prominence in the light of last month’s incident when 32 passengers registered an FIR against Jet Airways for not letting them board a flight to Mumbai from Delhi. Jet Airways had denied the allegations in this case as well.