Launched with much fanfare about a month-and-half ago by a well-intending Delhi Development Authority (DDA), the online conversion of properties from leasehold to freehold is turning out to be a dud.
Though DDA received a large number of registrations from property owners in the first week since the scheme's launch, few have turned into actual applications. And of late, people have been shying away from it. As the online system requires applicants to scan and upload documents on the DDA website, its improper use has resulted in glitches and delays.
"Certain applications are taking more time than expected and there has not been much response to the online process though it is convenient and fast," said a DDA statement.
Of the 270 registrations on its website, DDA received just 33 applications online. Of that, only four could processed within the stipulated time of 15 days.
"The documents, being scanned and uploaded by the applicants, at times are not properly scanned not legible. Therefore it is advised that all the documents should be properly scanned and in case of legal pages, both sides of the document should be scanned," the statement said.
DDA said the applicants should submit complete documents and properly record the mode and status of payment. Also, many applicants have been uploading heavy files despite a limit of 5MB. If required, multiple files of this capacity can be sent in case the documents are more in number. "All applicants should go through the brochure and the checklist," DDA said.