Long queues, confusions and delays. The second day of the six-coach Metro operations on Line 3 — between Dwarka and Anand Vihar/ Noida — was not very different from day one, as confusion about stopping points led to chaos, especially during office hours.
The stopping points of trains have changed for the six-coach trains, which started operating on Thursday night.
“Since all trains do not have six coaches and the stoppage points are different, a commuter has to face lot of trouble reaching the correct door. This is leading to a lot of delays as the doors are not closing with ease,” said Tania Sachdev, a DU student, who was waiting for the train at Rajiv Chowk.
Apart from the confusion, delays and long stoppages during peak office hours in the evening also created problems.
“The train is stopping at every station for five minutes. While it usually takes two minutes to go from one station to the other, it took six to seven minutes on Friday evening,” said Pankaj Bhambri, a commuter.
Although the officials of Delhi Metro Rail Corporation maintained that there was no technical snag on the line, they could not explain the delay in trains.
“There was no technical snag on Line 3. The delay could be due to bunching of trains,” said a DMRC spokesperson.
Delhi Metro chief, E Sreedharan, meanwhile, said the frequent technical snags, which have been troubling passengers regularly for the last two months, were because of problems in the electric connection junctions.
“We have already created a system to bypass the junctions. This is a temporary measure till a permanent solution is in place,” he said.
Sreedharan said a team of experts from France and Switzerland has asked for more data about the junctions and have not yet come out with a conclusive report.
According to Sreedharan, the technical glitches will be rectified in a month’s time. “We have identified the problem and will be working on it.”
He also said the reserved coaches for women are here to stay.
The Metro chief added that work on the airport line is complete and is awaiting the nod from CMRS chief RK Kardam.
The airport line will start in 10-15 days, Sreedharan said.