Last year, the Delhi Metro kept former chief E Sreedharan's promise — made in January 2011 — of giving the city an uninterrupted service almost free from snags. The New Year, however, began with a bad note.
For the second consecutive day, metro commuters continued to face delays due to technical snags in the over-head electrification (OHE) system.
Coincidentally, the delays in the New Year happened under its new chief, Mangu Singh. Sreedharan retired on Saturday.
Problems related to over-head electrification system (that provides power to trains) kept thousands of commuters stranded at several stations on the Noida-Dwarka line on Sunday evening and between Vaishali and Anand Vihar Metro stations on the Dwarka-Vaishali corridor on Monday during morning peak hours and during the entire day.
The two stations at Ghaziabad, which became operational last year, cater to over 40,000 passengers every day.
According DMRC officials, the trains on the busy Anand Vihar line ran at a frequency of 10-15 minutes on a single line for the whole day and services will continue till 10 pm instead of 11pm for repairing and maintaining the signaling system.
On normal days, trains run at a frequency of five minutes on the corridor.
"The delay was due to over-head electrification work carried out on the Anand Vihar-Vaishali section and is expected to end by Monday night," said a DMRC spokesperson.
"For the convenience of passengers, we have provided feeder buses up to Anand Vihar station," said the spokesperson.
However, passengers felt any maintenance work should be carried out when minimum number of passengers use the Metro and not during peak hours.
"It becomes cumbersome if you have to take feeder buses to reach Anand Vihar," Durgesh Jha, a passenger, said.