SpiceJet mixes up flights at IGI
At best, it’s bizarre. A SpiceJet flight bound for Chennai nearly took off with Bangalore-bound passengers, from the Indira Gandhi International Airport on Friday morning, report HT Correspondents.delhi Updated: Nov 08, 2008 01:44 IST
At best, it’s bizarre. A SpiceJet flight bound for Chennai nearly took off with Bangalore-bound passengers, from the Indira Gandhi International Airport on Friday morning.
About 60 Bangalore-bound passengers boarded a SpiceJet bus from the domestic departure terminal, to be taken to their flight. Minutes later, the bus stopped near a SpiceJet aircraft and the passengers were made to queue up for the boarding process.
According to the passengers, some of them had boarded the flight when they were told by the crew that the aircraft was meant to fly to Chennai, not Bangalore. But Spicejet denied this and said the mistake was discovered on the ladder itself, while the boarding passes were being checked.
However, none disagreed that chaos reigned supreme after the goof-up was discovered. Worse, the bus which had ferried the passengers to the Chennai-bound aircraft had left by then.
After some tense moments and frantic calls by the crew, the bus was back to rush the harried passengers to the right aircraft.
“It was a case of human error. The driver of the bus was supposed to reach the Bangalore-bound aircraft but went to the plane bound for Chennai,” said an airline spokeswoman. “We have warned the driver so that such an incident doesn’t reccur,” she said.
SpiceJet’s first daily flights from Delhi, one bound for Bangalore (SG-501) and the other, for Chennai (SG 301), take off within five minutes of each other.
“I had boarded the 7:00 am Bangalore flight. All of a sudden, some 60 passengers rushed in, frantically enquiring if the plane was for Bangalore? It felt like I was sitting on a bus and passengers were asking whether it was bound for Dhaula Kuan,” said Ujawal Bedi, a resident of DLF City, Gurgaon.
Bedi added: “Among the passengers was a brother-sister duo. While the sister came on a different bus and boarded the right plane, her brother landed up outside the Chennai-bound one.”
The girl kept calling her brother and telling him she couldn’t find him on her flight and that this was how the error was discovered, she said.