Shivani Kapoor, 26, left home in a hurry. She did not want to be late for her presentation in office.
Little did Kapoor know that she, along with thousands of other Metro passengers, would not reach their work place on time. Instead, they would jostle against each other for hours as trains moved slowly from one station to another.
On Thursday morning, when the metro was full of mainly office-goers and college students, services on the Vaishali/ Noida-Dwarka line were hit by a snag, leading to chaos.
“Instead of the usual 2 minutes, it took me 45 minutes to reach Yamuna Bank from Akshardham. The pace was so slow, that it seemed like the train was crawling. In the end, I had to call my boss and tell him that I won’t be coming to office,” said Kapoor.
Services on metro’s line 3 (Noida City Centre to Dwarka Sector 21) and Line 4 (Vaishali to Yamuna Bank) were affected from 8.30am to 2.15pm affecting more than 2.5 lakh passengers.
“It took us two hours to reach Rajiv Chowk from Mayur Vihar Phase-1. I had to go to Gurgaon, which I reached at 1.30pm, and got got an ear full from my boss too,” said Nand Kishore Tripathi, a resident of Mayur Vihar Phase 1.
The journey from Vaishali metro station to Laxmi Nagar that otherwise takes 20 minutes, took about two-and-a-half-hours on Thursday. The train stopped on the elevated track between Anand Vihar and Karkardooma metro stations for about an hour.
Interestingly, once women in the ladies coach realised that the ride was going to take longer than usual, they flopped on the floor, took out their lunch boxes, and turned the event into a picnic.
There was huge chaos at all metro stations on these lines till about 3pm. Commuters inside the metro got restless to get out. Those at Rajiv Chowk and Yamuna Bank kept hopping from one metro to another, in a hope to board another early metro.
People were seen waiting at the platforms, and frantically calling their workplace to inform them about the delay.
Even social networking sites were flooded with updates from stranded commuters, reflecting their level of frustration.
“From 9.30am to 12.30pm, I am still in the metro. Finally, going to reach Indraprastha Station. Please avoid metro (sic),” wrote Amit Jain, who boarded the metro from sector 18, Noida.