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Student volunteers: The face of DU

They may still be in college, but for a month or two, they become the face of Delhi University.

delhi Updated: Jun 09, 2011 23:22 IST

They may still be in college, but for a month or two, they become the face of Delhi University.

These are the students who cleared the doubts of many aspirants and parents during the open days and are now manning the university helplines. Most are second or third-year students.

Megha Mohindroo, a B.Ed student at Lady Irwin College, has volunteered to help out authorities during admissions for the first time. "I never knew it would be such a great experience. It has given me a lot of exposure and confidence," Mohindroo said.

Volunteers underwent a training session for a week where they were told about the university's rules and frequently asked questions. Since this year, pre-admission forms have been done away with, volunteers were trained to deal with questions on the new admission policy. There are close to 10 volunteers who are currently working with the office of the Dean, Students' Welfare.

"The first time I came, I just wanted to know how the system works. It was very fascinating. Now I feel connected to this place," said Devyani Kapoor, a volunteer, as she tells and elderly man about his granddaughter's admission prospects. These volunteers are paid a nominal amount each day.

After 12 open-day sessions, the students have gone back to answering questions on the helplines.

In between answering a flood of phone calls and questions, Upma Bhatia, another B.Ed student at Lady Irwin College, said that most of the questions were about the honours stream and the new admission process.

But it is not just questions that these students answer. For many aspirants, they are also counsellors.

"Some students come to us in tears. They are quite stressed out about their future and what course or college they should select. We ask them to follow their heart and take it easy," said Kapoor.