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Students pitch in with help desks

For many Delhi University hopefuls, the devil is in the details. Shaswati Das reports. Option outside DU

delhi Updated: Jun 05, 2012 01:17 IST
Shaswati Das

For many Delhi University hopefuls, the devil is in the details.

The varsity’s application process has caught several aspirants and their parents off guard. They have been found scratching their heads about everything from the course options available to the filling of application forms.

On its part, the university has deployed an army of student volunteers at help desks for the convenience of confused applicants.

Some, especially outstation candidates, have decided to play it safe by filling in the over-the-counter forms.

“We found the OMR sheets very confusing, so we preferred not to fill it on the university website. There was also no online assistance available. But the student help desks have proven to be helpful. There are numerous courses that we can fill in, but we do need guidance on the process,” said Kartik Bansal, who had come from Chandigarh.

Student volunteers claimed that most of the queries centred around pursuing the most sought-after courses, such as BCom (Hons) — irrespective of the applicant’s marks.

They also tried explaining to the parents last year’s cut-offs, so they consider applying for more courses.

The volunteers also suggested that parents take as much time as required to fill in the form before submitting it to avoid any errors.

“There is some confusion among parents on the kind of pen or pencil they need to use to fill the form. There are students who have filled in incorrectly because of which they have had to buy another form. The right thing for parents and aspirants to do is take the form home after getting their doubts clarified and fill it patiently,” said Bhupesh Kumar, a student counsellor.

Option outside DU