Traffic Police to get a new helpine number from Saturday | delhi | Hindustan Times
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Traffic Police to get a new helpine number from Saturday

On Saturday, if you are caught in a traffic jam or face harassment by an autowala, do not expect the Delhi Taffic Police for assistance as their helpline number will remain inactive for six hours.

delhi Updated: Oct 13, 2011 00:50 IST
Subhendu Ray

On Saturday, if you are caught in a traffic jam or face harassment by an autowala, do not expect the Delhi Taffic Police for assistance as their helpline number will remain inactive for six hours.

The existing Traffic Police helpline number — 23010101 —will not be in use from 10am and a new helpline number —25844444 — will be introduced from 4pm. “For six hours, there will be no helpline number in use. People can reach us through Facebook,” said Satyendra Garg, joint commissioner of police (traffic).

The helpline cell receives thousands of calls every day. Most of the calls are received during morning and evening hours.

The helpline number will be changed as the Delhi Traffic Police’s headquarter is being relocated from Teen Moorti Line to Dev Prakash Shastri Marg.

During the period between 10am and 4pm on Saturday, the entire strength of 37 personnel of the public interaction unit (PIU) would be active on Facebook to quickly response to commuters’ queries and provide necessary assistance to them, said a police officer.

At any given time, the PIU is manned by an inspector, four sub inspectors, four head constables and 28 constables.

Through the helpline number, the police receives calls from commuters mostly about traffic jams, defunct lights, vehicular breakdown, refusal by autos drivers or bad condition of roads among other complaints.