The latest faux pas at the RTO has come as a wake-up call for transport officials and has alerted them of the loopholes in the system. The spotlight is now on touts operating outside the Kavi Nagar Industrial Area office for having prepared the fake voter's ID card and school certificates.
At present, the RTO office has no system for verification of original residence proof and date of birth certificates. Officials said that only 60-70 such certificates are sent monthly to police for verification at random. The licences are issued and handed in-person to the applicants. Nearly 500 licences of all types are issued every day.
Most of the touts at the Kavi Nagar RTO have been running makeshift shops outside the office for years now. They charge anything between Rs 1,000 and Rs 5,000, depending on the 'service'. From getting you a driver's licence to 'procuring' certificates, everything has a price.
Despite several drives, the officials have been unable to rein them in. "In the past, we had also lodged FIRs against some touts and asked authorities to get them removed, but they came back and resumed their operations. Many touts even harass our staff whenever any action is taken against them," additional RTO, Kamal Gupta, told Hindustan Times.
RTO VK Singh said the agency is now planning to deliver licences to applicants through registered post to verify their residence addresses. Issuance of smart-card type of driving licences is also on the cards.