Sunny Bhatt was made to wait the whole day on Friday for his accreditation card. But despite bearing the searing heat at Pragati Maindan, he could not get his hands on the 'elusive' pass.
He was not alone as the long queues outside both the volunteers' hall at Pragati Maidan and the Organising Committee headquarters clearly showed the pace of official work just two days before the Games are scheduled to begin.
"I have come from Sonepat and have been camping here for a week. I have the ID and the registration number required for the card but have yet not been issued the actual accreditation," said a visibly agitated Bhatt.
Another volunteer at the OC headquarters said she was told that the ministry had cleared the forms but the people responsible for issuing them at the designated venues have not cleared them.
"If the ministry has cleared my form, which other organisation remains to clear it further? I now understand why so many volunteers have simply left the programme," said Sonal Gupta, who added that she has been visiting the OC office for the last three days but got only ambiguous answers in return.
This is the state of affairs in the much-acclaimed volunteers programme even as most important venues are reportedly suffering due to shortage in volunteers.
"Just giving a bag, shoes and jerseys is not enough. There is a sense of dignity that is missing when it comes to addressing our woes," said Akhil Verma.
He said he will now just get his kit and leave the entire programme. "I should get something out of the months I spent in training," he said.
The chaos happened around the same time the headquarters was welcoming the Queen's baton. Several dignitaries registered their presence here. Needless to say, there wasn't a single volunteer to greet them.
(All names have been changed to protect identity.)