Minor delays on three operational metro lines notwithstanding, Delhi Metro is one of the most punctual metros in the world. At least, this is what the Delhi Metro Rail Corporation (DMRC) claims.
Officials said Delhi Metro figures among top five in the world in terms of punctuality, reliability, safety and comfort.
While Hongkong and Singapore can be termed as most successful metro networks in the world, DMRC officials said Delhi, Taipie and the London tube are not far behind.
“Our punctuality rate is almost 99.5 per cent. A train late by more than 60 seconds is considered not punctual,” said Rajkumar, director (operations), DMRC.
“In other countries, the grace time varies between three to five minutes.”
Delhi Metro’s 67 trains make almost 1,300 trips every day. It connects 68 stations on three lines on the existing network of 75 kilometres.
With over 900,000 passengers travelling every day and trains running continuously for almost 17 hours, Rajkumar accepted minor technical problems are bound to crop up.
“We just get 4-5 hours every day for maintenance of trains. In London, 2-3 stations are shut on Sundays for overall maintenance on rotational basis. We are still giving best of services to Delhiites,” Rajkumar said.
While opening of phase II by October next year would add another 125 kilometres, Rajkumar said Delhi Metro would continue to strive for 99.5 per cent punctuality rate.
Over 200 trains will run on 190 kilometre network connecting 141 stations.
According to DMRC officials, most of the metro delays happen due to reasons beyond control of their engineers.
Theft of equipment, mainly signal cables, is on of the biggest reasons causing delays in metro operations. This year alone, said an official, 53 cases of cable theft have been reported.
“In such a scenario, we have two options – either stop the service on that part for a couple of hours or run metro on manual mode at a slow speed and carry out repair side by side,” Rajkumar said. “We generally go for second option.”
one more Escalator
To cater to the additional load of passengers at Pragati Maidan station during the trade fair, DMRC has decided to install one more escalator. Opening of Noida section will bring in about 53,000 passengers.