Now you won’t have to run from pillar-to-post to settle your insurance claims if you meet with an accident or if a loved ones dies in one.
The new accident cells that began functioning from April 2 in all police stations in Delhi will ensure that all insurance claims are settled in 120 days or four months from the accident date.
According to the Delhi Traffic Police data, 18 accidents take place on a daily basis and five people die in such accidents.
Complying with the Delhi High Court’s orders, the accident cells have been started as a pilot project to provide relief to the accident victims.
“All the records like the FIR and medicolegal reports are being updated online and insurance companies being kept in the loop. They extract the data from the site and provide the necessary documents,” said a senior police officer. The SHOs of all 155 police stations in Delhi have been directed to investigate accidents scientifically.
Police said all other details like the time and place of accident would have to be uploaded on the Motor Accidents Claim Tribunal (MACT) website within 30 days of the incident. If that’s not done, the concerned investigating officer will face departmental action. Access to the website would be through a password made available to the family and concerned police officials and insurance firms.
“The aim is to provide relief to the victim’s family,” said a senior police officer.
With all the documents in place, the victim’s family would just have to log in on the website and claim compensation or insurance.
“The Inspector would be in charge of all accident related calls received in a police station. He will have a team of men including Sub Inspectors and Head Constables who will be trained on how to deal with accidents,” said the officer.