The Delhi University admission season has the varsity’s helplines buzzing all day long.
Students from across the country who want to pursue their higher education at DU have started to ring up the University Information Centre to get their queries answered.
“The most common questions are about the admission process. As the university had not issued any application forms last year, the application procedure this time around is the most common question,” said Satish Kumar, who is in charge of the centre.
Last year, the university had done away with application forms, asking students to apply directly after the cut-off lists were announced. The centralised application forms have made a comeback this year, apparently confusing aspirants.
Questions about entrance examinations such as CATE, CJET and LLB are also pouring in.
Students and parents from outside Delhi have also been making use of the helpline.
“We get a number of calls from people who want to know about the routes to be taken to reach the university offices or to pay a visit to the prospective colleges,” a volunteer added.
The centre was set up last year to cater to the queries of students, parents, guardians or aspirants about the university.
Currently, there are five information executives and six interns at the centre who have undergone a three-day training to answer the queries.