The Delhi government’s anti-corruption helpline received 1.25 lakh calls in a month, statistics released by government showed on Wednesday.
The helpline, started by the Aam Aadmi Party (AAP) government during its last term, was re-launched on April 5 by chief minister Arvind Kejriwal. In a press statement, the government said that the 24-hour helpline number 1031 received a total of 1,25,065 calls.
“Executives answered a total of 1,10,380 calls. At least 6,000 telephone calls have met the minimum requirements of perusal by the anti-corruption helpline.
Of that, the total complaints referred by the helpline to various departments is 510. Of these, 252 complaints have been marked to the anti-corruption branch (ACB) for investigation. As many as 169 calls are being followed up by the branch officers and 79 are still pending for ACB perusal,” said an official spokesperson.
The spokesperson said other complaints were in different stages of scrutiny for investigation.
Over the last one month, the ACB arrested 25 people in connection with various cases of corruption. Government sources said that while the response for the helpline had been tremendous, more advertisements would be released by the government on radio and newspapers for more publicity of the helpline.
The calls at the helpline were presently being monitored by a private team of volunteers, which are then forwarded to the ACB for investigation. Strengthening the ACB, chief minister Kejriwal had also moved a proposal to increase the sanctioned strength of the posts for inspectors at the anti-corruption branch.
The recent registration of a case against a Delhi Police inspector was also initially received at the helpline number 1031, which was then forwarded to the ACB officers. The complainant had told the helpline that she had an audio recording of the inspector demanding a bribe of Rs 2 lakh.
The helpline can be used by the public to lodge complaints in case they are harassed for bribes by government officials. The official said that the helpline also received many calls which did not pertain to corruption but were related to local grievances.
After scanning the calls, it was found that the highest number of complaints of corruption had come against officials of civic bodies, police, transport and Jal board. The official said that the government is trying to ensure that no call made on the helpline goes unanswered.