Filing an application under the Right to Information (RTI) Act on the Municipal Corporation of Delhi's (MCD) portal may not end your woes. It's been more than a month and in some case even more that applicants have not received a response from the civic body. As a result, many have to run from pillar to post to get a reply.
To ensure transparency, the Central Information Commission (CIC) has directed the Municipal Corporation of Delhi's (MCD) commissioner to put in place a system, whereby online applications received under the RTI Act are responded as per law.
The CIC observations and directives came while hearing the case of one RL Makhija of Delhi. Neither his original online application to the public information officer (PIO), nor the order by the first appellate authority (FAA) was received by the officials concerned.
The MCD was the first agency in the Capital that started accepting RTI applications online in 2011.