Confusion set to take off from Terminal 3 | delhi | Hindustan Times
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Confusion set to take off from Terminal 3

delhi Updated: Apr 28, 2010 00:15 IST
Sidhartha Roy
Sidhartha Roy
Hindustan Times
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Starting July domestic fliers might face some confusing times at Delhi's Indira Gandhi International Airport (IGIA).

The IGI airport will have a new address from July — the integrated Terminal 3.

Coming up near the existing international terminal, Terminal 3 will cater to all international and most domestic flights.
The hitch is some airlines will still operate from the existing domestic departure terminal 1D, near Palam.

Fliers taking a domestic flight out of Delhi will have to know which terminal to go. If they land up at the wrong terminal, the result will be a 9km-long detour from NH 8.

The domestic airlines that will shift from domestic terminals 1A and 1D to Terminal 3 are Air India, Jet Airways, JetLite, Jet Connect, Kingfisher and Kingfisher Red.

But budget carriers, such as Spicejet, IndiGo and Go Air, that cater to a large section of domestic fliers will continue operating from Terminal 1D.

These airlines will also migrate to T3 after a few months but the exact date is yet to be finalised.
How does the private airport operator Delhi International Airport Ltd. (DIAL) plan to deal with the ensuing confusion?
By releasing advertisements in newspapers.

“We have made a media plan because providing information to passengers is the only way of curbing chances of a confusion,” said a DIAL spokesman. “We would have liked all airlines to operate from T3 but it will take some time for others to move in.”

DIAL, however, doesn't plan to provide any transfer service for passengers landing up at the wrong terminal, between Terminal 3 and 1D that are at a considerable distance. Sources said DIAL wants some airlines to keep operating from the Rs 500 crore terminal 1D, which was opened just last year, so that it doesn't lie defunct till a better use is found for it.

Many passengers had to face confusion and inconvenience when airlines were shifted from the now closed domestic terminal 1B and 1D. Then, DIAL had provided a ferry service between the two terminals which are not very far from each other. This time, however, passengers will have to make their own arrangements if they end up at the wrong terminal.

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