Cab service provider Uber launched an online petition Friday, requesting people to support the return of its services that were banned in the Capital after a driver allegedly raped a 25-year-old executive in his cab earlier this month.
On Monday, the transport department will have a hearing to determine whether Uber can begin its services in Delhi again. In a blog posted on Friday, Uber invited users to sign a petition to "let the Transport Department know" they "support Uber Delhi".
"We promised to come back stronger and better. Now, we are ready, but we need your help in Delhi!" it read.
On December 5, Uber cabbie Shiv Kumar Yadav raped a woman who boarded his Uber cab at 9:30pm from south Delhi's Vasant Vihar. He also threatened to kill and sexually assault her with a rod if she resisted him.
He dropped her home after the attack, but according to the police he later gave her a missed call from his mobile phone.
After the incident Uber faced criticism for hiring the cab driver without the mandatory police verification. It initially could not produce the call records of the accused as the server was located in the US.
In a statement, the transport department alleged Uber had flouted transport rules and "misled" the passenger with its app.
"Keeping in view the violation and the horrific crime committed by the driver, the transport department has banned all activities relating to providing any transport service by the www.Uber.com with immediate effect," read the statement.
In an effort to address the issues raised by the authority, Uber listed the new initiatives it had taken to fix the security lags in its services.
In its blog, the cab-service has promised the following measures:
1. Re-verifying all Uber Delhi drivers.
2. Team of safety experts for document verification.
3. Going "above and beyond required government verification" for background checks
4. An incident response team
5. "Enhanced" in-app safety features.
It said, "Features such as the Enhanced ShareMyETA and safety specialist teams like Incident Response Team are being rolled out first in India. We are working on many more technology enhancements and partnerships and continue to innovate and focus on safety."