Delhi’s Indira Gandhi International Airport (IGIA) has been adjudged the ‘Best Airport in India and Central Asia’ by Skytrax at the world airport awards.
The Skytrax world airport awards are a global benchmark of airport excellence and are widely known as the passengers choice awards.
The 2017 awards were based on 13.82 million airport survey questionnaires that were completed by 105 air travellers of different nationalities during the survey period.
The survey took place from July 2016 to February 2017, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate.
“It is a matter of great pride for us to receive yet another coveted award off global repute and I fully dedicate this to all our stakeholders and business associates at Delhi airport. It is indeed an exemplary accomplishment, which is the result of our customer centric approach,” said I Prabhakara Rao, CEO of Delhi International Airport Limited (DIAL).
At the recent Airport Service Quality Awards 2016, Delhi airport achieved the world no.2 position in the highest category -- over 40 million passengers per annum (MPPA).