There is relief in sight for those slapped with the inflated electricity bills in the past two months. The Delhi Electricity Regulatory Commission is in the process of preparing a quantum of discount applicable to all the bills in which the increase is 50 per cent or more, compared to the bills in the same period last year.
The DERC is awaiting replies from Reliance-backed BSES Yamuna and BSES Rajdhani —the two discoms under scanner for serving unjustly inflated bills to customers — by Thursday.
But sources said the regulator has incriminating proof against the discoms and that whatever the reply from the discoms may be, some relief to consumers was inevitable.
“Their billing software has glitches which unfairly exaggerates the power consumption by customers,” said a senior official on the condition of anonymity.
“...several of their computing practices have been found faulty, at the cost of consumers.”
Last week, the DERC served a show-cause notice to BSES regarding an investigation report by the Standardisation, Testing and Quality Certification of Department of IT, Ministry of Communication, about discrepancies in the BSES billing software.
The probe, initiated last month after public outcry over inflated bills, found that the mandatory meter reading data were missing in a large number of bills.
The investigators took a sample of 300-odd bills in which abnormal inflation ranged between 50 and 6,000 per cent when compared to the bills of same period last year.
A special cell comprising DERC officials and officials from BSES stationed at the DERC office examined 1500 bills and found similar discrepancies.