With a large number of modern low-floor buses added to its fleet, the Delhi Transport Corporation (DTC) may have strengthened its service in the Capital but Metro commuters have benefited very little of it.
Commuters argue they still have to depend largely on auto-rickshaws and cycle rickshaws to reach their destinations from Metro stations.
"Though DTC is the mainstay of public transport in the Capital, it is of little benefit to lakhs of Metro commuters. Once out of the Metro stations, especially in the evenings, we are often left on our own with no public transport in sight. The DTC must plan something for us," said Abhijeet Das Gupta, technical officer with a public sector unit who stays in Dwarka.
With the launch of Delhi Metro nine years ago, the DTC had also started a feeder service from residential and commercial hubs in the vicinity of several stations. However, since Metro's reach was also restricted at that time the DTC, too, got fewer passengers forcing government to withdraw the service eventually.
While the Metro's network increased from a mere 65 kilometre in 2005 to 190 km in 2011 and its ridership swelled from just about 5 lakh to close to 20 lakh, the feeder service continues to remain a concern.
Though the DTC has started a couple of routes from Metro stations to neighbouring areas, commuters feel it is time the government-run transport service provide Metro commuters last mile connectivity.
"It is time the government came up with a comprehensive plan to improve transport facility in Delhi. Where Metro cannot go the government should deploy DTC buses and connect them with Metro stations," said Rajeev Deswal, a Metro commuter.
Senior DTC officials said they have prepared a route rationalisation report and modifying DTC routes in the city.