A latest report on the mock drill conducted at Metro stations across the city this July has concluded that Delhiites create more chaos instead of lending a helping hand in times of disaster.
Officials who analysed the data of the mock drill said the local community was “completely insensitive” of their role in case of a disaster. The report said there was a requirement of civil community to be made aware of actions required to be taken in case of such episodes.
“The contractual staff employed at various Metro stations were found to be insensitive to whatever was happening around them,” the report pointed out.
It also highlighted many shortcomings such as the entry and exits being narrow.
“The local community was completely insensitive of their role in case of disaster. They are otherwise the first responders but due to lack of civic sense and knowledge of the exercise, they were mere spectators. The Resident Welfare Associations could have laid down a charter of duties, approved by the Delhi Disaster Management Authority (DDMA) in case of emergency situations,” the report added.
According to DDMA officials, the Army observed that there was no proper crowd management system at some of the stations. Also, there was no equipment available with the DMRC to clear debris. Delhi Metro said they will send a reply to DDMA.
“Most of the problems related to crowd management were outside the stations, which is not our responsibility. Inside the station, it is a collective effort of all the agencies and we will send a reply to the disaster management and the Lt Governor’s office by Friday,” said a Metro official.
The DDMA conducted the mock drill on 28 July.