A string of accidents in the last one year has deeply dented Delhi Metro’s image.
Showcased as a big leap towards solving Delhi’s transport problems, Metro has lost some of its sheen.
It is no longer seen as a 100 per cent safe and reliable mode of public transport after two major structural collapses, two derailments and several small accidents.
Senior Metro officials accepted that the accidents gave them a setback of at least three months. Three new Metro lines — Yamuna Bank to Noida, Yamuna Bank to Anand Vihar and Inderlok to Mundka — that were to be opened in 2009 have got delayed.
Delhi is to host Commonwealth Games in October 2010, which will see over one lakh people, including athletes and officials from 72 participating countries, visiting the city.
Before the Games, Delhi Metro Rail Corporation (DMRC) will be adding seven new corridors spanning 114.9 km to its existing network of 65 km on three sections, and is expected to carry almost two million (20 lakh) passengers every day.
The Metro network will also provide easy access to 10 of 11 sporting venues across the city, and will also run feeder buses for the convenience of people.
DMRC spokesperson Anuj Dayal said, despite the delay due to ongoing strengthening of almost 30 cantilever pillars, Delhi Metro would still be able to meet the deadline of September 2010.
He, however, agreed that the Metro would have to make efforts to win back the trust and confidence of people.
“I would not say that people have lost confidence in the Metro system. Numbers suggest that the ridership has increased even after the accidents. But yes, we will still have to work hard to win back that trust,” Dayal said.
Keeping in mind the upcoming Games and a huge rush of foreigners visiting the country, Dayal said people’s cooperation would be equally significant in making Metro a safe and comfortable transport system.