Redressing sanitation issues in the city just became mobile. To ensure that sanitary inspectors carry out their duties properly, the Municipal Corporation of Delhi has provided them with mobile phones.
The move by the civic agency comes in the wake of numerous allegations from MCD councillors who said that sanitary inspectors have not addressed their complaints.
Another allegation by the councillors was that several sanitary inspectors did not answer the phone calls made by the councillors on their personal numbers.
Now, the civic body has given the sanitary officials mobile phones so that the area councillor from each of the 272 wards can call them up if their area is not clean.
Councillors said that the citizen look up to them first if a civic problem crops up in their wards. However, because the sanitary inspectors are inaccessible, addressing these issues are a problem.
“A number of times, residents call us up complaining that their area has not been cleaned properly or road sweeping had not been carried out. Rather than complaining directly at that point of time, we had to wait for the ward committee meetings to tell the sanitary inspectors about it. Now with mobile phones, we will be able to complain over the phone. They will also have to revert back as a log will be maintained,” said Jagdish Mamgain, chairman of MCD’s works committee.
In addition to the sanitary inspectors, health officers, sanitary superintendents, horticulture staff will also be provided mobile phones by the civic agency.
In addition to the phones, these officials will also be given R1,500 per month as phone allowances.
“Earlier it used to happen that some officials would not call back as they feared paying bills. Under this scheme, all calls between MCD staff will be free including the ones made to MCD councillors,” said a senior MCD official.
Earlier MCD had given phones to only junior engineers to report any unauthorised construction in the city.