Learning from the travel fiasco on the day of the opening ceremony of Commonwealth Games, Delhi Metro today put additional signages at its stations and made constant announcements which helped thousands of commuters reach Jawaharlal Nehru Stadium comfortably.
Apart from signages on entry gates and announcements about where passengers should get down, DMRC had deployed more volunteers at Jawaharlal Nehru Stadium, Jangpura and Jor Bagh stations.
Metro services were scheduled to run well past midnight to facilitate people to the travel back home from the stadium after the closing ceremony. On October 3 when the Games opening ceremony was held, the Metro ran till 1 AM due to heavy rush.
All trains to Sarita Vihar from Central Secretariat station that departed after 3 PM were jam-packed as people opted for the 'safe and comfort' mode of public transport to reach the stadium on time to watch the programme.
To avoid over crowding on Platform 4, where the train to Sarita Vihar departs, Metro officials operated trains on Platform no. 3 also with trains running at a frequency of 2.40 minutes today due to closing ceremony.
Announcements were made on trains asking ticket holders who will enter the stadium through gate no 9 to get down at Jangpura station and Gate 14 at Jawaharlal Nehru Stadium.
Ticket holders who will enter to stadium through Gate no.6 were asked to take the Central Secretariat-HUDA City Centre Metro Line and get down at Jor Bagh station.
"Signages were displayed at prominent places at JLN and Jangpura stations which were very useful for people like us. It was well-managed this time unlike the Opening Ceremony, during when we faced a lot of hardship," Anupam Chaudhry, a software professional, who took the Metro from Khan Market station said.
Volunteers were also present in huge numbers to help people and people towards the entry gates of the Jawaharlal Nehru Stadium.
DMRC had also deployed more than 150 additional personnel comprising of Customer Facilitation Agents (CFAs), guards and volunteers at Central Secretariat, Jawaharlal Nehru Stadium and Jangpura Metro stations to guide the commuters.
Approximately 38,000 people had used the Jawaharlal Nehru Stadium Metro station to reach the Jawaharlal Nehru Stadium for the opening ceremony of the Commonwealth Games.
A team of senior officers headed by DMRC's Director (Operations) Raj Kumar monitored the movement of trains from the Operational Control Centre of the Delhi Metro at Metro Bhawan.