Trains moving slowly, stations brimming with commuters and serpentine queues — it was the same story at Delhi Metro’s Line 3 on Sunday.
There were no technical delays at the nearly 48 km long Metro line connecting Dwarka to Noida on Sunday but thanks to the Trade Fair rush, trains were moving slower. The queues at the security check points were so longer that they extended up to the roads outside.
Apart from the addition of the Noida section to Line 3, the introduction of new trains manufactured by Germany-based Bombardier Transportation has also resulted in more technical faults and delays.
Senior DMRC officials said, on the condition of anonymity, the new trains need some time to ‘settle down’ in the system.
“There is some problem with the new trains and the head of Bombardier in India has been called on Monday to meet DMRC’s Managing Director E. Sreedharan,” said Delhi Metro Rail Corporation spokesman Anuj Dayal.
“The rush on Sunday was very heavy with the Pragati Maidan station alone witnessing 1.5 lakh footfalls — 15 times its normal load.”
Till 8 pm on Sunday, Metro had recorded a ridership of 6 lakh with more than 3 lakh passengers using Line 3. The figures were more than 4 lakh for line 3 out of more than 9 lakh total ridership on Saturday.
‘passengers at fault’
Dayal also pinned the blame on the commuters.
“Increasing number of passengers are misbehaving with our staff, which is not a good trend,” Dayal said. “Passengers are blocking doors and not following instructions, while leads to problem on a very heavy line that four lakh passengers use every day on an average.”
“There were no technical problems but due to the rush, train doors were getting blocked and on many instances, drivers had to come and shut the door,” he added.
The Line 3 has seen a sudden rise in the incidents of technical delays ever since the Delhi Metro Rail Corporation (DMRC) touched the Yamuna Bank metro station.