“My mother (Radha Pillai, 86) is undergoing dialysis treatment here. Especially at her age, the only thing one really needs is comfort and good treatment. I am glad we got her here,” said Manjula Arun, director at ITDC.
Arun has been coming to Moolchand Medicity for 17 years and has seen the hospital undergo a metamorphosis over the past two years.
“The infrastructure is great now but the staff in certain departments need some training,” she said.
The newly renovated renal centre has a 30-bed dialysis unit with independent private bays built on 150-sq feet space.
“There are 1.2 lakh new cases of kidney failure every year, but not enough dialysis units in the city. Adding 24 new dialysis stations will help bridge the gap,” said nephrologist Dr Ramesh Hotchandani.
Located over 10-acres in the heart of Delhi, Moolchand Medicity now offers four speciality centres, with two in the planning stage, in a single campus. The obstetrics and gynaecology wing (christened Mother’s Nest) offers several speciality procedures. “We do around 4,000 obstetrics and gynaecology cases each year and plan to make our infertility programme one of Asia’s biggest,” said Shravan Talwar, CEO at Moolchand.
Most patients, however, feel services do not match up to the resources.
“Despite fixing an appointment, I spent hours waiting and when the consultant finally arrived, they could not trace the technician. Finally, I had to assist the consultant,” said Anant Sharma (name changed), a patient.