While the Gurgaon side may cheer for the new traffic plan, but the Delhi side witnessed mile-long vehicular jams on 32-lane toll plaza spanning till about Mahipal Pur flyover.
This has further intensified the tension between the National Highway Authority of India (NHAI) and DLF Group while it left the expressway concessionaire company Delhi-Gurgaon Super Connectivity Limited (DSCL) that faced the flake for the long traffic jams on the till plaza in the peak hours, fuming.
The NHAI officials alleged that not only a new cut (passage) on its service lane was made without its permission, the traffic flow at the Shankar Chowk had been diverted to compulsory right hand side by erecting barriers. All that required NHAI permission under the NHAI Act, the officials said.
The NHAI officials and DLF group, Cybercity Welfare Society blessed by Gurgaon police are already on collision course as the latter effected new changes on the Gurgaon Expressway (NH-8) without the permission of the NHAI.
NHAI has also registered complaint with the NHAI chairman and Haryana chief minister Bhupinder Singh Hooda against the alleged 'high handedness' of the DLF Group and the Gurgaon police.
The NHAI officials said that on Monday, thousands of commuters got stuck in the long jams on the other side of the toll plaza as the queues spanned up to Mahipal Pur.
The commuters cursed and blamed the NHAI or the DSC limited for no fault of them, the NHAI officials said.
The DLF group and the police officials said the decision to effect changes and create diversion on the Expressway was taken in the larger interest of the commuters.
"Today it was for the first time that the commuters did not stop at Shanker Chowk though the speed was slow as it was very first working when the new plan came into effect. Slowly the commuters would get to know the plan and things will be much smoother," said Vighu Narayan of DLF Group.