Last year more than 12,000 women got lewd messages or calls from unwanted people on their mobile phones, police said.
Not willing to take any legal recourse, they called up the police help line (1096, 27894455) and the matter was solved.
Every day at least 33 women in the city receive vulgar and obscene SMSs and calls from men who “talk dirty” on phone.
“When a woman calls on our help line, we don’t even ask her name. We simply take the details or the phone number of the person harassing her. Our men are then put on the job and the calls and SMSs stop coming,” said Neeraj Thakur, additional commissioner of police (crime).
Till April 15, this year alone the anti-obscene cell of Delhi Police launched last year, has received 1838 calls.
“The women need not even come to the police station. This helpline was started to provide relief to such victims without involving any legal recourse. It has worked out well as most of the cases have been solved. Most complainants do not want to register cases, let alone visit a police station,” he said.
In most cases it was found that someone known harassed the woman.
“In one case it was found that the brother of the complainant’s friend was bothering her. Unable to tell this to anyone, she called on our helpline and we took action,” said a senior police officer. Police claim of the 12,333 calls received on their help line, 12,103 were redressed.
Police said the women in distress can even SMS (9911135446) e-mail (firstname.lastname@example.org) or fax (27292523) their complaints.
“This is to encourage women from reporting such incidents so that the miscreant does not go unpunished. The helpline will also cater to women who are being stalked,” said Rajan Bhagat, spokesman, Delhi Police.