Police expand SMS service for licence renewal | delhi | Hindustan Times
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Police expand SMS service for licence renewal

delhi Updated: Jan 08, 2012 23:35 IST
Faizan Haider

If you are running a guesthouse, restaurant or theatre, you no longer have to worry about remembering the renewal date of your trade licence.

In a bid to streamline the process, the licensing unit of Delhi Police has started an SMS service to update owners about renewal dates.

“We had initially started the SMS service for gun licence holders who have to make rounds of our office. Before their renewal date, we alert them. After the reminder is sent, most of them get their licences renewed on time. After getting a good response, we are planning to start this service for other licence holders too,” Madhup Tiwari, additional CP (licensing) said.

Over 20,000 licence holders have got themselves registered for the service till now, officers said. “Not only we will send them reminders, we can also send them dos on don’ts on various occasions. For instance, Republic Day is approaching and we generally issue notices to guesthouses. Now we can send SMSes to them,” Tiwari added.

The Commissioner of Police had said the SMS initiative had attracted a very positive feedback from licencees and resulted in a sharp decrease in late renewal cases.

On an average, about 250 visitors visit the licensing unit every day. In 2011, around 50,000 persons visited this unit for grant or renewal of various types of licences.

The licensing unit has also brought three services under the time-bound delivery clause.

“Issue of registration certificates for eating houses, performance licence in licensed premises and title verification for publication of magazines or newspapers have been brought within the ambit of the Service Lever Agreement (SLA),” Tiwari said.

Since the licensing unit was acting as the nodal agency for verifying the suitability of private security agencies, it had sent 473 reports to the

Delhi government on the matter.

Similarly, licences to exhibit films were issued to 15 auditoria, in addition to 56 licensed cinema halls in 2011.