The Delhi government on Friday issued a directive, asking all city private hospitals and nursing homes to accept cheques, demand drafts and online payments to ensure no inconvenience is caused to patients because of demonetisation.
The government issued the circular in the wake of complaints that some hospitals were not accepting cheques and demand drafts following the ban on old currency notes of Rs500 and Rs1,000 denominations that lead to chaos at hospitals.
As per the finance ministry directive, patients can make payments at state-run hospitals and pharmacies in old notes. However, private hospitals and pharmacies will have to adhere to the new guidelines.
“It is informed that a few cases of non-acceptance of cheques/demand drafts and online payment transfer from customers by certain business houses including hospitals have been reported subsequent to demonetisation of old currency notes of Rs500 and Rs 1,000. In this regard, I am directed to covey that all private hospitals and nursing homes in Delhi are hereby instructed to comply with the directions,” read a circular issued by Dr AK Saini, medical superintendent, Nursing Home Cell, Delhi government.
The government has also instructed the Chief District Medical officers (CDMOs) to visit the private hospitals and nursing homes in their jurisdiction to inspect that these instruction are being complied with by private hospitals and nursing homes and submit an action taken report.
Meanwhile, most private hospitals relaxed their rules for the convenience of patients, and created alternate mode of payments.
“We had started accepting cheque payments which was not allowed earlier in our hospitals,” said a spokesperson for Fortis Memorial Research Institute in Gurgaon.
New Delhi’s BLK Hospital also started offering its patients option to make online payments, after discontinuation of old currency notes.
“We had to ensure that our patients don’t face any inconvenience so we created this online payment mechanism soon after the announcement,” said a spokesperson for BLK.