Train services on Metro’s Line-3 were hampered at different points on Monday when sudden rain caused disruptions in the Overhead electricity supply forcing the doors of one train to jam up near Kirti Nagar Metro Station. It also caused motoring problems in another train near Botanical Garden Metro Station, Noida.
The affected trains were withdrawn from service for further investigation into the maintenance depots.
According to officials, the doors of a completely packed Dwarka-bound train failed to open at Shadipur depot at about 6 p.m. causing panic among the commuters.
“The doors finally opened after the train operator made several attempts. But the same problem recurred at Kirti Nagar station. Senior officials then decided to withdraw the train and asked the commuters to disembark,” said a senior DMRC official.
It was the second such incident in the past three days.
On Friday, the doors of another train had jammed at Central Secretariat metro station in the evening. The passengers were made to disembark from the train through the train operator’s cabin.
On Monday, when the Metro services resumed in 35-40 minutes, clearing rush and restoration of normalcy took more than two hours.
DMRC officials said understanding the problem and troubleshooting wasted almost 30 minutes leading chaos at most stations.
“Today’s incident seems different from Friday's incident. On Friday, the wrong sequence of events led to the problem. The train operator tried to open the doors before the train stopped and it upset the train’s working. But today, the reason seems different,” said Anuj Dayal, DMRC spokesperson.