Passengers travelling on the Gurgaon line of the Metro again had a tough time on Sunday, thanks to the repair work being carried out on a part of the stretch by the DMRC.
Passengers had to wait for more than an hour to board the trains and there were stampede-like situations at a few stations in Gurgaon.
“I boarded the train at 1pm from HUDA City Centre station for Connaught Place but was asked to deboard at Guru Dronacharya Metro station. There was so much crowd at the station that I could not board any of the trains,” said Vikas Gupta a DLF resident.
Gupta had to finally return to HUDA City Centre station and take his car to reach Delhi.
“Trains were coming at a frequency of 30 minutes and the crowd made it impossible to board them,” Gupta added.
“The Delhi Metro Rail Corporation was carrying out track maintenance work between Sultanpur and Guru Dronacharya Metro stations on Sunday from 10.30am to 3.30pm. As a result, trains between the two stations were plying at a frequency of 24 minutes,” said a DMRC spokesperson.
The maintenance work comes a week after problems in the over-head electrification system disrupted services between Arjangarh and Guru Dronacharya stations on the Jahangirpuri-HUDA City Centre line.
“When I couldn’t board the train for 90 minutes I went back and asked for a refund. But the person at the counter refused. I had to take an auto to Delhi,” said Esha, another passenger.
Trains were running at the usual frequency of three minutes forty seconds between Jahangirpuri and Sultanpur stations, but between Sultanpur and Guru Dronacharya Metro stations, the frequency was of 24 minutes.
“Between Guru Dronacharya to HUDA City Centre Metro stations, train services was available at a frequency of 10 minutes,” the spokesperson added.