The city’s first and only automated multi-level parking (MLP) at Sarojini Nagar has been shut indefinitely after it developed technical snags on Friday, the day it began its operations.
The New Delhi Municipal Council (NDMC) has deputed a team of experts to ascertain the reason behind the glitch and sort it out.
NDMC officials said they had a video conference with DLF headquarters in Pune to set the snag right on Friday. DLF had built the MLP at R80 crore.
“We have a video-conferencing system in place with the headquarters in Pune, so that communication is easy. We informed the headquarters around 6.30 pm when the snags were reported. We, then, deputed a team of experts to the parking site in Delhi. After hours of work, we finally managed to take out the cars by 8.30pm,” said an NDMC official. NDMC has, however, decided to keep the parking shut as ‘precautionary measure’.
Traders say shutting down of the parking led to chaos on Saturday as well, with weekend shoppers not finding enough space to park their cars.
On Friday evening, the MLP created chaos in the market after it failed to retrieve cars that were parked there.
"A team of experts in Delhi is assessing the situation and trying to identify the problem. Some faults had occurred in the software, which is why it got shut on Friday," said Amit Prasad, director, public relations, NDMC.