The next time you see a faulty traffic signal or a non-functional blinker, note down its unique number painted on the pole and either SMS to the traffic police or complain on in its 24-hour traffic helpline ( 23010101).
Senior traffic police officers said coding will help in identifying faulty signals and will improve the response time. The service, said a traffic police officer, would start functioning soon.
In a bid to keep its traffic signals in a working state, the traffic police have devised a new strategy. According to senior traffic police officers, traffic signals and blinkers will be given unique code numbers depending on their location.
The code will have eight digits starting with S (for Signal) or B (for blinker) followed by three-letter code of the traffic circle (LNC for Lajpat Nagar, RJC for Rajouri Garden) followed by four-digit signal number.
“The maintaining agencies have started painting the code numbers on signals. Once it is done, the service will be available to the public. On receiving a complaint, a traffic policeman will be sent to control the junction before the maintaining agency sets the signal right,” additional commissioner of police (traffic) Muktesh Chander said.
According to the traffic police, there are 710 traffic signals and 428 blinkers across the city. Traffic police officers said identifying the location becomes sometimes difficult when people complain about faulty signals. Faulty signals lead to traffic snarls and confusion on roads.
“Sometimes even motorists do not know the name of the road where the faulty signal stands. Once we have codes, this problem would not arise,” said Chander.