Thousands of passengers were stuck on Monday morning peak hours due to technical glitch at Delhi metro’s Dwarka-Vaishali/Noida and ITO-Faridabad line.
Passengers said that a 25-minute journey took over an hour with train running at extremely slow speed, stopping several times before reaching the station.
At some stations, passengers claimed there was delay in opening of train doors and announcements were made about it. “I boarded the train at 9 am from Vaishali but reached Barakhamba at 10:45 am. Usually it takes a little more than 30 minutes. The train operators did not inform about the reason behind delay and at every station passengers were getting impatient. Trains were jam packed,” said Shruti Sinha, a commuter.
Passengers were affected at Dwarka-Vaishali/Noida line as this is the biggest line of Delhi metro. “Trains were running at a restricted speed due to Track Circuit failure on Dwarka-Vaishali line. Metro services are now becoming normal as the bunching is cleared,” says a Delhi Metro Rail Corporation (DMRC) official.
Sources said that the circuit failure took place around 8 am and normalcy was restored around 11 am. Metro said that glitch at Delhi metro’s Faridabad line was also reported because of train motoring issue which lead to bunching.