A technical snag on the Dwarka-Noida Metro route on Friday morning resulted in a 20-minute delay, leading to massive crowds at platforms and inconveniencing commuters.
An official of the Delhi Metro Rail Corporation (DMRC) said: "There was a technical glitch because of which there was a delay in the running of the Metro by 10-20 minutes. The problem has, however, been sorted out now."
The snag hit commuters hard.
Raji Mishra, a traveller, said: "As it is the Dwarka-Noida Metro line is very busy...the delay caused even more crowding. I waited on the Rajiv Chowk platform for some time, but seeing the crowds I decided to take an autorickshaw instead."
Abhishek Singh, another commuter, added: "The Metro has become the lifeline of the city but with such delays and snags every now and then, it has become unreliable. Earlier I knew the exact amount of time I would take to reach a place if I took the Metro, but now that's no longer the case".
In November, services on the busy Jahangirpuri-Gurgaon line were disrupted twice due to a problem in overhead electrification, leaving thousands of passengers stranded at various stations.