All stakeholders seem to have their finger on the problem. Trouble is no one is willing to implement the measures that would rein in the speed monsters.
“The best solution is to put responsibility of these accidents on the fleet owners or even the firms that employ them. Perhaps it is not possible legally to put the onus on them, but there is something called corporate social responsibility,” said Rohit Baluja, President of the Institute for Road Traffic Education in India.
Baluja said the root of the problem is lack of training among drivers. “There is no system to train them and the BPO firms should take the responsibility of training them if they want the welfare of their employees,” he said.
“When small-scale operators take contracts for supplying 50 cabs but don’t own as many, they rope in other small operators,” said Manav Bahri, owner of a cab agency.
He said the BPOs should go for big, professional operators. “They fix one cab for one route, install GPS in the cab and sign a contract for 3-4 years. GPS would help them but no one is willing to invest in GPS,” he said.
BPOs admit that GPS is an expensive technology. “It is very expensive but they would be eventually installed even if the change is slow,” said Sam Chopra, president of Business Processing Industry Association of India (BPIAI).
Chopra said more than 25 reputed BPOs have already started a system of patrol cars to monitor their cabs, which are connected through wireless with a central control room.