Despite several complaints against unreasonable fair charged by autorickshaw drivers, the transport authority is waiting for the government's instruction to regulate its tariff in the city.
Except a few buses and fixed-tariff autorickshaws such as Radio Tuk Tuk and AutoCall, passengers have limited options to commute in the city. Autorickshaw operators are exploiting this opportunity to charge from them as per their own wishes.
There are 137 buses plying on the city roads out of which 25 have completed their road life so they are expected to be off roads in the days to come. So the only hope left for the residents are either taxies or autorickshaws. Surprisingly, the all-for-women Pink autorickshaw operators do not have regulated and fixed tariff structure.
"Though I prefer driving on my own vehicle but sometimes if you do not have vehicle then these auto drivers get on to your nerves. For covering less than four kilometres they ask for R100 which is really unfair," said Urvashi Sharma, resident of Sushant Lok.
Rajiv Bali, a visitor in the city, echoed similar concern. "These auto drivers know that how long a commuter would wait. They have their own unions, and if one driver asks for R150 the other drivers would demand the same amount."
But the administration is helplessness in the absence of any law.
“Even we have been getting complaints and nearly five months back we approached the state government with the issue that some format should be introduced. We even submitted reminder letter but nothing has been done so far,” Secretary Road transport, Dharmender Singh said. “Soon we would get the instructions from the government in the direction as we know that auto drivers sometimes really get unjustified.”