Jobs available in airlines, resorts and spas too

  • Gauri Kohli, Hindustan Times, New Delhi
  • Updated: May 28, 2015 19:48 IST

Recent studies by the World Travel and Tourism Council show that the hospitality industry is the world’s second largest employer worldwide, hiring one in 12 workers. This number is set to grow with the continued expansion of the sector.

The hospitality industry offers a lot of scope for a specialised career in hospital management too. It is a profession that deals with the patient-doctor relationship and is about connecting various hospital departments to achieve the objective of treating patients and provide non-clinical support to the medical and non-medical staff in performing their duties.

Hospital managers play an important role in defining best practices to provide quality healthcare to patients.

Another option is to work as a spa therapist. This area focuses on specific areas such as aromatherapy. Spa therapy includes holistic therapies, beauty therapy, fitness and nutrition.

There is also a growing need for professionals in the wellness services in India. According to the FICCI-PwC report on ‘Imperatives for growth – The wellness industry 2013,’ the wellness industry is expected to touch `1 trillion by the end of this year. Those who wish to make a career in the industry also stand a chance of becoming restaurant managers, which requires a combination of varied skills - from overseeing the kitchen to handling customer problems.

Being an air hostess is also an exciting proposition for young women who wish to join the hospitality industry. An air hostess’s primary job is to ensure the safety and security of passengers and is specially trained and certified for safety and first-aid situations.

She also has the added responsibility of making every passenger’s flight comfortable in terms of customer service. Her tasks involve welcoming passengers on board, providing in-flight information, demonstrating emergency safety regulations and assisting old and sick passengers. The minimum qualification required is Class 12. It pays to be a graduate in any field or in hotel management. Knowledge of foreign language is a plus. Some air hostess training academies help you acquire the skills. One can also go for front office operations at various hotels, guest houses, airports, offices and resorts.

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Institute of Hotel Management, Catering Tech & Applied Nutrition, Mumbai

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