The first day of undergraduate admissions at Delhi University colleges on Thursday ended in a nightmare for thousands of students, who complained of slow servers and snags in the official website.
Aspirants who cleared the first cut-offs said they had to wait until the afternoon to download the admission slip from the DU website that repeatedly froze under heavy traffic. The slip -- bearing details of the course and college – is mandatory for admission but 80% of students didn’t know they had to carry the document. The rest struggled for hours.
“I tried to access the DU website for more than two hours but it wasn’t opening. I eventually had to come down to the college for assistance,” said Thanglianmang Baite, an aspirant at Motilal Nehru College in south Delhi.
A DU official said the technical problem was due to heavy traffic and that the university was monitoring the situation.
“We received complaints that the server was slow in the morning. This could have happened as many students logged in and tried to download the form at the same time,” said Kirti Ranjan, OSD admission.
Admissions at DU are fully online for the first time this year.
Outstation students were the worst affected by the glitch as they will be forced to stay on for more days at hotels and guest houses.
“They should have opened the site last night itself. We have been asked to come back tomorrow. Arranging transport is not possible and we have already spent quite a bit on hotels,” said Anuja Agrawal, whose niece is hoping to get admitted to Gargi College.
At the Shri Ram College of Commerce in north Delhi, parents and students queued for hours for a turn to print the slip at the institute’s computer centre.
“Through our integrated server with DU, we are helping the students, but there is immense rush,” said an official in charge of admission at SRCC.
Lady Shri Ram College for Women, Gargi College, Vivekananda College and Sri Venkateswara College also helped students but asked many aspirants to come back on Friday when the rush mounted.
“We allowed students to use our computer lab as many had come without admission slips” said Suman Sharma, LSR principal.
The university released its first cut-off list on Wednesday night with 97% the average minimum benchmark for admission into popular undergraduate courses. The sky-high cut-offs set off a busy admission season that is expected to get more frantic when the second cut-offs are released on Sunday night.
Admissions under the first list can be taken until July 2.
“Students were made aware at open houses that they were expected to bring admission slips. The glitch is with the university server and we hope the problem is resolved by tomorrow,” said Hemalatha Reddy, principal of Sri Venkateswara College in south Delhi.
Panic mounted post noon as the admission process was supposed to close by 1pm and most students had still not managed to download their admission slips.
The snag was resolved by the evening, making it easier for those seeking admission to the eight evening colleges. For evening colleges, a student could easily access the admission slip from the DU UG portal from 4-7 pm.
“We are not facing any problem even on the software front everything is smooth,” said Prashant Kumar, principal of Sri Aurobindo College (Evening) in south Delhi.
(With inputs from Shinjini Ghosh and Gayatri Moodliar)