The tourism sector is flourishing, and Indian hotels are a big deal globally, too. Recently, the prestigious travel magazine, Travel + Leisure, came out with the World’s Best Awards 2010 reader’s poll, in which The Oberoi Vanyavilas, Ranthambhore is ranked as the best hotel in the world.
So what does it take to be numero uno? “The resort has the advantage of location because the Ranthambhore National Park is one of the few remaining places in the world where the Royal Bengal Tiger can be seen in its natural habitat.
Also, to be successful in the hotel industry, customer satisfaction is very important,” says Tapan Piplani, general manager, The Oberoi Vanyavilas, Ranthambhore.
Following this luxury jungle resort on the list are Triple Creek Ranch in Montana and Fairmont Mara Safari Club in Kenya.
Other Indian hotels that have made it to the Top 100 list are Taj Mahal Palace & Tower in Mumbai on 28, Rambagh Palace in Jaipur on 35 and Leela Palace, Bangalore on 76.
Customers are very demanding these days and creating a success story is not an easy job for these hotels, feels Andrew Hendrian, general manager at The Leela Palace, Bangalore.
“There are lots of things that go into the making of a world class hotel. Right from the rooms and banquet halls to the food, spa and interiors, everything needs to be meticulously planned,” he says.
The Condé Nast Traveler’s Hot List 2010 also features Indian hotels like Raas in Jodhpur and The Serai near Jaisalmer.