An innovative bike taxi service — Baxi — was formally launched on Monday to improve last-mile connectivity in the city. In the first phase, 23 bike taxis are being launched and the service can be used for short distances ranging from 3-5 km.
Residents can give a call on 7799777848 or use the app to book a Baxi. Payment can be done using the Baxi wallet or cash.
Deputy commisioner TL Satyaparkash inaugurated the bike taxi service at mini-secretariat. Baxi service will have its hub at the Huda City Centre Metro station.
The concept of two-wheeler taxi service has been a hit in cities such as Hanoi, Bangkok, London, Sao Paulo and Goa.
CEO of Baxi Ashutosh Johri said, “This city has a huge number of single commuters, who can use this service. We have conducted a survey and found that people are willing to use bike taxis. It has a minimum charge `10 and for every kilometre the commuter will be charged `4.”
The company is planning to increase the number of bikes to 500 over the next three months.
Baxi raised $1.5 million in Seed funding to launch the service in Gurgaon. Talking about this being one of the largest rounds of Seed funding by individuals, who did not belong to the same investment network, Ashutosh Johri said, “We did a large seed round as we did not want to start on a small scale and risk an early death after doing the hard work for regulatory approvals. We got 25 of our college friends and former colleagues to invest in this venture.”
Speaking about the safety aspect, he said, “An in-house emergency response team is being set up and there will be tie-ups with hospitals across the city. As part of the service, the drivers have got a police verification done and ID cards have been provided to all of them. They will be given training on safe driving, soft skills and customer handling.”
“Technology will be used to monitor each driver in real-time on parameters such as speed, location and safety. Every passenger is mapped with the assigned driver and they will both have SOS buttons on their mobile app,” he added.
Another two-wheeler taxi service, M-taxi, was also launched in the city on Monday. It will start with 10 bikes driven by trained riders. All bikes have commercial registration numbers.
“We have studied its feasibility very carefully before hitting the road,” Arunabh Madhur, founder and CEO of M-Taxi said. Though the service will initially start as a hailing taxi service, we will soon launch an app, he added.