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Cab strike: Ola, Uber drivers back on Gurgaon roads after a chaotic morning

Cab services of app-based aggregators, Ola and Uber, were disrupted on Tuesday, owing to a one-day strike by unions of cab drivers on Tuesday.

gurgaon Updated: Apr 18, 2017 13:46 IST
Kartik Kumar
OLA
Cab drivers of app-based aggregators parked vehicles at Delhi-Gurgaon border in Sarhaul on Delhi-Gurgaon expressway as they strike work.(Sanjeev Verma/HT Photo)

It was a tough Tuesday morning for commuters in Gurgaon as services of app-based aggregators, Ola and Uber, were disrupted due to strike by unions of cab drivers. However, by noon, the impact if the strike seemed to be on the wane as more cabs became available to commuters and the services improved.

Earlier in the day, however, only few cabs were available and Gurgaon commuters had to put up with delays and inflated fares. Moreover, apps showed only availability of shared or premium cabs, commuters said.

“While accessing the Uber app, I could only choose between the shared or premium option. That too, only after a wait time of 15-20 minutes. Left with no alternative, I used the premium option and ended up paying four times my usual fare,” said Shoma Chatterjee, a resident of DLF Phase-1.

Similarly, at some locations, residents claimed that the drivers refused to ferry them despite appearing available on the app. “It was only after my fifth attempt that I was able to use an Ola cab. Drivers refused to ply towards Gurgaon saying that they were plying within New Delhi or that they did not want to pay the road tax. All of this delayed me by 30 minutes,” said Anurag Chattopadhyay, a human resources employee with an MNC.

In the wake of the strike by unions of cab driver, auto drivers fleeced commuters who had to shell out more than double the usual fare.

“After haggling with auto-rickshaw drivers, I was able to reach the DLF Phase 1 metro station only after paying an exorbitant sum. The usual fare is Rs 50, but drivers were willing to go there only for Rs 160-180. Finally, there was a driver who agreed to take me for Rs 110,” said Anaita Kaul, a resident of Hamilton Court in DLF Phase 4.

The cab unions were on Tuesday observing a one-day strike to push their demands for fare revision, shorter working hours, insurance and withdrawal of hike in road tax.

Ubber spokesperson cited a high court injunction restraining unions from preventing Uber driver partners from going about their work. “We welcome the court’s order and hope that it will enable drivers to stay behind the wheel, without fear or harassment henceforth. We are hopeful that the order will be effectively enforced and that action is taken against any person who attempts to block cars, confiscate devices or harass riders and drivers and that the safety of everyone using the Uber App is ensured. We are committed to keeping Delhi moving and ensuring a reliable experience for riders and drivers,” the spokesperson said. OLA representatives did want to comment on the matter.