To ensure constant interaction with the residents, the city police officials will now have easy-to-remember mobile phone numbers.
The newly-appointed Gurgaon police commissioner, Alok Mittal, on Sunday allotted new mobile phone numbers to police officials of the rank of SHO, DCP and ACP. The first five digits of the all new mobile phones will be identical while the rest five digits will be in a series starting with 81801. The new number would be functional from Monday.
The mobile phone numbers, which were used by the officials earlier, have been allotted to them again. The commissioner of police can now be contacted on 9999981801 as against the existing 8130990001.
The telecom service provider has reactivated the old series of mobile phone numbers after a special request from the commissioner of police, who took charge on Wednesday.
“The series were easy to remember and the public was familiar with the number. Even the officials found the number convenient,” Mittal said.
The new numbers are 9999981801 for commissioner of police, 9999981802 for joint commissioner, 99999981803 for CP (headquarters), 9999981804 for DCP (east), 9999981805 for DCP (west), and 9999981806 for DCP (south).
Many residents, however, complained that it is difficult to remember the officials’ number again and again.
“The number should remain the same. Why does a new commissioner of police start a new series of number? It creates confusion,” said Veenu Singh, a resident of Sector 17.
The new series of number would be displayed on Gurgaon police’s website on Monday.
“The idea to resume the older series is not to create confusion but to make it more popular among the public. Even my number is open for the public. The connectivity problem which the public was facing earlier would also be resolved now” added Mittal.
Police officers have also been told not to avoid any call on their official phones. If anyone fails to respond to a call, the caller would be intimated through SMS or the call would be diverted to the next in-charge.